When you create an account or use the 1xbest platform, your personal data is entrusted to us. This Privacy Policy clearly explains what information we collect, why we use it, and how we keep it secure.
1xbest (https://1xbest.click) takes your privacy seriously. This Privacy Policy ("Policy") describes how 1xbest collects, uses, stores, and where necessary discloses your personal information.
This Privacy Policy applies when you:
By using 1xbest's services, you consent to the processing of your information as described in this Privacy Policy. If you object to any part of it, please refrain from using the platform.
This Privacy Policy was originally written in Bengali for the convenience of users in Bangladesh. In the event of any dispute, the English version shall prevail.
1xbest collects two types of data: information you provide directly, and information collected automatically.
| Data Type | Example | When it is collected |
|---|---|---|
| Identity Information | Name, date of birth, gender | At the time of registration |
| Contact Information | Email address, phone number, postal address | Registration & KYC |
| Identity Documents | NID, passport copy | KYC Verification |
| Financial Information | Mobile banking number, card details | Deposit/Withdrawal |
| Contact History | Support chat, email messages | When using support |
1xbest does not collect health, religious, political, or ethnic information. Full payment card numbers are never stored on our servers — only encrypted tokens are retained.
1xbest uses your information only for legitimate and necessary purposes. The purpose and legal basis for each use are outlined below:
To stop receiving marketing communications, contact our support team at any time or use the unsubscribe link in any email.
1xbest never sells your personal data. However, it may be shared with trusted third parties in specific circumstances:
Data processing agreements are in place with all third-party providers. They may only use data for the specified purposes.
Some providers may be based outside Bangladesh. In such cases, data transfers are carried out in compliance with international data protection standards.
1xbest uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored in your browser.
Cookies can be managed or deleted through your browser settings. However, disabling essential cookies may cause some features to not function properly.
1xbest uses industry-leading technology to protect your data. Our security framework is outlined below:
In the event of a data security breach that puts your information at risk, you will be notified within 72 hours.
As a 1xbest user, you have the following rights. To exercise them, contact us at support@1xbest.click.
Rights exercise requests are typically responded to within 30 days. Some data may not be deletable due to legal obligations.
1xbest does not retain your data longer than necessary. However, certain information must be kept for a defined period for legal and business reasons:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 years | Financial Regulatory Compliance |
| KYC Documents | 5 Years | AML Compliance |
| Support Conversations | 2 Years | Ensuring Quality of Service |
| Log Files | 6 months | Security Analysis |
| Marketing Data | Until consent is withdrawn | According to your preferences |
Once the retention period expires, your data is securely deleted or anonymised so that it can no longer be used to identify you.
1xbest strictly prohibits access by anyone under the age of 18. We do not knowingly collect any data from minors.
If we discover that a minor has created an account using false information, we will immediately:
If your child has accidentally registered on this platform, please contact us immediately at support@1xbest.click. We will act promptly.
1xbest may update this Privacy Policy from time to time. You will be notified of any changes through the following methods:
Continued use of the platform after an updated policy is published will be considered acceptance of the new Privacy Policy. For significant changes, fresh consent may be sought.
For any questions, requests, or complaints regarding this Privacy Policy, please reach out to our Data Protection team:
Rights exercise requests will be responded to within 30 days. For complex requests, this period may be extended by a further 30 days, and you will be notified in advance.
At 1xbest, your data is more than just a database entry — it represents your trust. Protecting that trust is our highest priority.
We protect your privacy not just in words, but through technology and process