Legal Documents

1xbest Terms & Conditions – Complete Platform Usage Policy

Please read these Terms & Conditions carefully before creating an account or using 1xbest. All rules covering betting, payments, bonuses, and account management are clearly set out here.

Last Updated: January 2026
18+ Only
This platform is intended for individuals aged 18 and above only.

Detailed terms across 12 sections are provided below.
Age Verification
Registration is open to users aged 18+ only
Payment Rules
Clear Rules on Deposits & Withdrawals
Bonus Terms
Turnover & Validity Details
Privacy
Data Protection & Usage Policy
Section 01

General Terms & Introduction

1xbest (referred to as the "Platform", "we", or "us") provides an online Sports Betting and gaming service for users in Bangladesh, operated through the domain https://1xbest.click.

These Terms & Conditions ("Terms") constitute a legally binding agreement between 1xbest and its users. By accessing the platform, registering an account, or using any of our services, you are deemed to have read, understood, and accepted these Terms in full.

If you disagree with any part of these terms, please do not use this platform. For any questions, contact our support team.

Important Information

These terms apply in both English and Bengali. In the event of any dispute, the English version shall prevail. The terms may be updated at any time, and continued use of the platform following any changes will be deemed acceptance of the revised terms.

Section 02

Account Registration & Eligibility

To open an account with 1xbest, you must meet the following requirements:

  • Minimum age 18 years must be.
  • An individual may only One Account can open.
  • You must register using accurate and truthful information.
  • The phone number and email address provided at registration must be your own.
  • Accounts may not be opened under another person's name or identity.

KYC Verification

1xbest may request the following documents to verify your identity at any time:

  • Copy of National ID (NID) or passport
  • Proof of address (utility bill or bank statement)
  • Proof of payment method ownership

1xbest reserves the right to hold withdrawals until KYC verification is complete. Providing false information will result in permanent account closure and the forfeiture of any funds.

Warning

If a person is found to hold multiple accounts, all accounts will be closed and all bonuses cancelled. This policy also applies to multiple accounts operated from the same household or device.

Section 03

Deposits, Withdrawals & Financial Transactions

Deposit Rules

  • Minimum deposit: ৳100
  • Maximum single deposit: BDT 5,00,000 (may vary by payment method)
  • Accepted payment methods: Mobile Pay, Nagad, Rocket, Visa/Mastercard
  • Deposits are credited to your account instantly in most cases
  • For failed transactions, contact support within 24 hours

Withdrawal Rules

  • Minimum Withdrawal: ৳500
  • Maximum daily withdrawal: BDT 2,00,000
  • Withdrawals are typically processed within 30 minutes to 24 hours
  • Withdrawals can only be made to the same payment method used for the deposit
  • Withdrawals may be put on hold if KYC verification is not completed

Currency & Conversion

1xbest processes transactions in Bangladeshi Taka (BDT). Payments made in foreign currencies will be converted at the prevailing exchange rate. 1xbest is not responsible for any differences arising from currency conversion.

Please Note

Deposits and withdrawals must be made using the same payment method as a measure to prevent money laundering. Failure to comply with this requirement may result in the transaction being cancelled.

Section 04

Betting Rules & Odds Setting

Please review these rules before placing bets on 1xbest. Compliance is mandatory for all users.

Bet Acceptance

  • Bets are accepted only if sufficient balance is available
  • Minimum bet amount: ৳10
  • Maximum bet amount: determined by event and market
  • Once a bet is confirmed, it cannot be cancelled (the cash-out feature may be available in certain cases)

Event Cancellation or Postponement

  • If a match is cancelled before it begins, all bets will be refunded
  • For football, a result is valid if more than 55 minutes of the match have been played
  • If a cricket match is cancelled due to rain or any other reason, results will be calculated using the D/L method
  • In the event of a tie or no result, bets will be refunded unless placed on a tie market

Odds Changes

The odds at the time your bet is confirmed will apply. Even if the odds change afterwards, your bet will remain at the original odds. In live betting, however, odds fluctuate in real time and the odds at the moment of submission are final.

Section 05

Bonus, Promotion & Free Bet Terms

All 1xbest bonuses and promotions are subject to the following general terms. Individual offers may carry additional specific conditions.

Welcome Bonus

  • 100% bonus on your first deposit, up to ৳10,000
  • Minimum deposit to qualify for a bonus: ৳500
  • Wagering requirement: of the bonus amount 10x
  • Bonus validity: must be used within 30 days of registration
  • Minimum odds required to meet wagering requirements: 1.5

General Bonus Terms

  • Bonus funds cannot be withdrawn directly — wagering requirements must be met first
  • Multiple bonuses cannot be active at the same time (cashback excluded)
  • Any misuse of bonuses will result in the bonus and associated winnings being forfeited
  • Winnings from free bets have no wagering requirement
Bonus Abuse

Creating multiple accounts to claim bonuses, submitting false information, or engaging in any form of fraudulent activity is strictly prohibited. If such activity is detected, the account will be closed and all funds forfeited.

Section 06

Prohibited Activities & Fraud Prevention

The following activities are strictly prohibited on 1xbest and may result in legal action.

  • Match Fixing: Attempting to influence the outcome of any event
  • Arbitrage Betting: Exploiting system vulnerabilities to secure guaranteed profits
  • Bots or Automation: Using software or bots to place automated bets
  • Money Laundering: Attempting to launder illegal funds through the platform
  • Account Hacking: Attempting to gain unauthorized access to another user's account
  • Fraudulent Payment: Using stolen or another person's card or mobile number
  • Bonus Abuse: Claiming bonuses using multiple accounts or false information

1xbest actively monitors for this prohibited activity. Any suspicious behaviour may result in the account being frozen pending investigation.

Section 07

Account Closure & Suspension Policy

1xbest reserves the right to close or suspend any account under the following circumstances:

  • For violations of the terms
  • If you register with false information
  • For failure to submit KYC documents on time
  • For involvement in prohibited activities
  • At the user's own request (self-exclusion)

You may request account closure at any time through our support team. If a balance remains at the time of closure and no terms have been violated, you will have the opportunity to withdraw it.

Section 08

Privacy & Data Protection Policy

1xbest takes the protection of your personal information very seriously. The information you provide at registration is used for the following purposes:

  • Account Verification & Management
  • Transaction processing and security assurance
  • Fraud & Anti-Money Laundering
  • Compliance with legal obligations
  • Improving our services based on your preferences

Your information is never sold to third parties. However, we may be required to share data when legally obligated or requested by a regulatory authority. For more details, please refer to our Privacy Policy Read.

Section 09

Limitation of Liability & Disclaimer

1xbest accepts no liability in the following cases:

  • Losing a bet due to loss of internet connection
  • Issues with the user's device or software
  • Delays caused by third-party payment providers
  • If service is disrupted due to a natural disaster or unforeseen circumstances
  • Financial losses resulting from the user's own poor decisions

However, if a technical error causes an incorrect result to be displayed for any bet, 1xbest reserves the right to recalculate and determine the correct outcome.

Technical Error

1xbest reserves the right to void any bet accepted at abnormal odds due to a system error. In such cases, the bet amount will be refunded.

Section 10

Responsible Gaming & Self-Exclusion Policy

1xbest takes responsible gaming very seriously. We believe betting should be a form of entertainment, not a source of addiction.

User Protection Tools

  • Deposit Limit: Set daily, weekly, or monthly deposit limits
  • Betting Limits: Set a maximum bet amount for a given time period
  • Session Break: Take a break for anywhere between 24 hours and 6 weeks
  • Self-Exclusion: Suspend your account for anywhere from 6 months to permanently
  • Reality Check: Review reports of your gaming activity at set intervals

If you feel that betting is having a negative impact on your life, please contact our support team or Responsible Gaming visit the page.

Protection of Minors

Use of 1xbest by anyone under the age of 18 is strictly prohibited. Parents and guardians are encouraged to enable parental controls on devices accessible to their children.

Section 11

Dispute Resolution & Complaints Process

If you are dissatisfied with something, you can raise a complaint using the steps below:

  1. Step 1: Reach out to our support team via live chat — most issues are resolved there directly.
  2. Step Two: Send a detailed complaint via email (support@1xbest.click). You will receive a response within 48 hours.
  3. Step Three: If the issue is not resolved, you may submit a formal complaint to our complaints management team.
  4. Step Four: If the issue remains unresolved, you may escalate your complaint to the licensing authority.

When submitting a complaint, please include the following: your account ID, the date and time of the incident, the bet ID (if applicable), and a detailed description of the issue.

1xbest is committed to resolving all disputes fairly and transparently. Our goal is to address every complaint within 72 hours.

Section 12

Terms Changes & Effective Date

1xbest reserves the right to modify, amend, or update these Terms & Conditions at any time. When changes are made:

  • A notification will be posted on the platform
  • A notification will be sent to your registered email address
  • The "Last Updated" date at the top of the page will be revised accordingly

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. If you do not accept the new terms, you may close your account and withdraw your balance.

These terms were last updated in January 2026 and are effective as of the same date.

Contact Us

For any questions regarding these Terms & Conditions, contact our support team at: support@1xbest.click. We are ready to assist you in Bengali.

Our Commitment

1xbest is committed to providing a fair, transparent, and secure betting environment at all times

Full Transparency
A full history of every bet, transaction, and bonus is available in your account. There are no hidden details.
Fair Play Guarantee
Our odds algorithm meets international standards and operates without any manual intervention.
Fast Payments
Withdrawals are typically processed within 30 minutes to 24 hours of submitting a request.
24/7 Bengali Support
Live chat support in Bengali is available around the clock for any questions or issues.
Data Protection
Your account and personal data are fully protected with SSL encryption and 2FA.
Responsible Gaming
Multiple protection tools are always available, including deposit limits, self-exclusion, and reality checks.
Done reading the terms?

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Once you've read the terms, register and get started with a 100% welcome bonus. Deposit as little as BDT 500 via Mobile Pay or Nagad.

100% Bonus
Welcome bonus of up to BDT 10,000 on your first deposit
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